Shipping Policy
At The Lounge Label, we want your shopping experience to be smooth and stress-free. Below you’ll find details on how we process, ship, and deliver your orders.
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Order Processing
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All orders are processed within 2–4 business days (Monday–Friday, excluding holidays).
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You’ll receive a confirmation email once your order is placed and another email with tracking information once it ships.
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During high-volume times (holidays, sales, or launches), processing times may take slightly longer.
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Shipping Rates & Delivery
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Shipping rates are calculated at checkout based on your location and selected shipping method.
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We currently ship to U.S, Canada & International.
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Estimated delivery times:
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Standard Shipping (U.S.): 5–10 business days
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Expedited Shipping (U.S.): 2–4 business days
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International Shipping: 7–20 business days (varies by destination and customs)
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Please note: Delivery times are estimates and may vary due to carrier delays or customs processing.
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Tracking Your Order
Once your order ships, you’ll receive a tracking number via email so you can follow your package’s journey.
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Undeliverable or Incorrect Addresses
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Please double-check your shipping address at checkout.
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We are not responsible for delays or packages lost due to incorrect or incomplete addresses provided by the customer.
Lost, Missing, or Damaged Packages
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If your order is damaged, missing, or not delivered, please contact us at shoptheloungelabel@gmail.com within 7 days of the expected delivery date.
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We will work with you and the carrier to resolve the issue, which may include a replacement shipment or refund.
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Questions
If you have any questions about shipping or need help with your order, please contact us at:
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We’re always here to help make sure your Lounge Label experience is cozy and stress-free.